Shipments and returns
Your pack shipment
Your books are either dispatched directly to you from our headquarters in Bullsbrook WA, or directly from our printers in Melbourne (UK), Milton Keynes (UK) or Tenessee (US). Because our books are manufactured Print on Demand, the time between your order and dispatch can vary from 2 days to 10 days. Colour books usually take 10 days in print.
We offer an economy delivery and a premium. Economy generally uses the postal services, whereas premium delivery uses parcel couriers. The delivery charges on your order are all inclusive. There is nothing extra to pay.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Items are well-protected.